1.Each item is wrapped with oppbag and protective air bubble;
2.Then put into the box/Pack with extra strong Cartons for shipping;
3.Customized packing is totally ok.
1. Good service:Your e-mail will be replyed in 24 hours.
Your question will get clear answer.
Shorter production time and faster shipping.
The tracking number will be sent as soon as possible.
2.Please let us know what you think after reviewing our products. Any questions are welcomed.
3.The samples of our products can be provided. We can customize design.
Please tell us what you like(drawings or pictures), once it is created, we can send you a picture or sample to check quality.
Q1. Can I have a sample order for agate lamp?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 15-30 work days for order quantity more than 500 pieces.
Q3. Do you have any MOQ limit for agate lamp
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for agate lamp?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our
suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution
including re-call according to real situation.
Hongzhuo Art & Crafts Factory makes a statement. The quality of craftsmanship in each of our carved stones is truly unmatched. Our rock engraving & carving service allows you to choose your words,designs and logos. Our custom engraved stones and carved stones can make a positive impression on the recipient for years to come. We offer customized products, jade eggs, massage tools, facial rollers, crystal skulls, crystal pipes, aura clusters, aura points, gemstone balls, hearts, worry stones, carved animals, whiskey stones and palm stones. We supply varied crystal, gemstone and stone ART&CRAFTS. Our factory was established in 2001, and we have many years of history in ART&CRAFTS carving. We welcome OEM orders for many products and product lines. We are committed to doing the best for you in all aspects of your requirements and offer competitive prices. Especially the customized orders will be with our perfect start-to-finish sales services. Send us your specifications and we can customize any of our products from your design. With up o-date technology and equipment, good raw materials, as well as low prices, high quality, short delivery time and considerable services, we can compete with competitors worldwide. What's more, every production process will pass a strict quality control system, which is proven to conform fully to international safety standards.
If you are wholesalers, please accept our services. we would be willing to recommend some hot items for your market. If you need to customize special gifts for friends or relatives, please accept our assistance. Your Satisfaction is our NO.1 Focus!